Job Description
Join the Pioneer Crypto Brand in the Philippines!
Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy‑to‑use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto‑based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
Responsibilities
As the Technical Support Leader, you will be responsible for leading the technical support team to provide efficient, professional technical support services for users, partners, and internal teams. You will build and optimize the technical support system, manage the support team’s daily work, ensure timely and effective resolution of technical issues, improve user satisfaction, and provide strong technical suppo...