Location
johannesburg, gauteng, South-Africa
Posted
June 15, 2026
Job Description
Hire Resolve's Client is seeking a motivated and customer‑oriented Technical Support professional to join. As a Technical Support specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for diagnosing and troubleshooting technical issues, providing timely solutions, and ensuring customer satisfaction.
Responsibilities
- Provide technical support to clients via phone, email, or in person
- Diagnose and resolve software, hardware, and network issues
- Install and configure software and hardware components
- Assist in the implementation of new systems and technologies
- Document and maintain accurate records of client interactions and solutions
- Keep up‑to‑date with the latest technology trends and advancements
- Collaborate with team members and other departments to deliver exceptional customer service
Requirements
- ...