Location
belleville, on, Canada
Posted
June 18, 2026
Job Description
Become a part of Concentrix as a Technical Support Representative for security systems. Provide bilingual technical assistance for IP cameras and NVR systems on site.
This on-site role requires fluency in both French and English, allowing you to effectively assist a diverse customer base. You’ll troubleshoot and configure security technologies while managing incidents and tickets. Your technical expertise will ensure clients receive reliable resolutions.
Key Responsibilities:
• Diagnose issues with access control and network switches
• Manage tickets and incident reports carefully
• Support customers in both English and French
Requirements:
• 1–3 years of help desk experience
• Experience with IP security and related systems
• Proficient in Windows operating environments
• Fluent in both French and English
• Strong understanding of networking protocols
Bring your technical support skills to Concentrix and enhance customer service for security systems...
This on-site role requires fluency in both French and English, allowing you to effectively assist a diverse customer base. You’ll troubleshoot and configure security technologies while managing incidents and tickets. Your technical expertise will ensure clients receive reliable resolutions.
Key Responsibilities:
• Diagnose issues with access control and network switches
• Manage tickets and incident reports carefully
• Support customers in both English and French
Requirements:
• 1–3 years of help desk experience
• Experience with IP security and related systems
• Proficient in Windows operating environments
• Fluent in both French and English
• Strong understanding of networking protocols
Bring your technical support skills to Concentrix and enhance customer service for security systems...