Location
remote, remote, Norway
Posted
June 20, 2026
Job Description
**Technical Support Executive**
Primary objective of the Technical Support Executive is to maintain the current IT infrastructure Operational, while providing the highest standards of technical assistance without the jargon and provide an outstanding experience towards all SYNERGEN employees and clients.
**Duties & Responsibilities**:
- Provide Technical support on troubleshooting issues in Desktops, Laptops, and all other Hardware equipment such as Printers, Desk Phones, Network Equipment Etc. for a Smooth IT Operational infrastructure.
- Identify IT Issues, troubleshoot and resolve with Strong customer-focus and problem-solving attitude.
- Respond to assigned IT support tickets, resolve them within IT SLA with user Satisfaction.
- Keep users informed about their IT Support Tickets and maintain Required IT Documentations and Technical Documentations.
- Provide first-line investigation and diagnosis of all Incidents and IT Support Service Requests.
- Perform Reg...
Primary objective of the Technical Support Executive is to maintain the current IT infrastructure Operational, while providing the highest standards of technical assistance without the jargon and provide an outstanding experience towards all SYNERGEN employees and clients.
**Duties & Responsibilities**:
- Provide Technical support on troubleshooting issues in Desktops, Laptops, and all other Hardware equipment such as Printers, Desk Phones, Network Equipment Etc. for a Smooth IT Operational infrastructure.
- Identify IT Issues, troubleshoot and resolve with Strong customer-focus and problem-solving attitude.
- Respond to assigned IT support tickets, resolve them within IT SLA with user Satisfaction.
- Keep users informed about their IT Support Tickets and maintain Required IT Documentations and Technical Documentations.
- Provide first-line investigation and diagnosis of all Incidents and IT Support Service Requests.
- Perform Reg...