Technical Support Engineers

Tejas Networks

Full-time Computer Occupations
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Location
Mumbai, Maharashtra, India
Posted
June 01, 2026

Job Description

Requirement:-

Roles and Responsibilities:

  • You will be the customer champion who is able to successfully drive telco issues to resolution in line with our resolution mandate. 
  • You will ensure that response and resolution time lines are met for field issues, as per committed SLA to customer.
  • You will use your knowledge and capabilities to propose innovative solutions and work-arounds as required. 
  • You will intelligneltly escalate field issues and work with the development team to resolve unique customer challenges. 
  • You will prioritize your own work in line with the team objectives. and provides guidance, mentoring to others in the team
  • You will be required to harmoniously work in a team environment and promote a work culture of excellence.

    • Skills:

  • Strong hold on Optical (SDH/SONET) ,DWDM/OTN, EoS (Ethernet over SDH), Packet Network protocols & tech...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 01, 2026
    • Application Deadline
      July 11, 2026