Technical Support Engineer (Service) - Germany

full_time Computer Occupations

Your mission

Welcome to your new role at Sungrow, as our Technical Support Engineer in Germany!

Are you curious to learn how you can help us build a sustainable future?
Would you like to see how you can contribute to the growth of our clean energy solutions?

Then, have a look at your responsibilities below:

• You'll provide technical support for PV, ESS, EV Charging, and distribution products.
• You'll deliver training for customers, installers and EPC for technical needs. 
• You'll coordinate with R&D to solve general problems and plan troubleshooting solutions.
• You'll be travelling to the site to help customers solve problems or collect data.
• You'll produce reports to enable product failure analysis and risk ass...