Location
ahuntsic north, qc, Canada
Posted
June 14, 2026
Job Description
Join Semperis as a Technical Support Engineer in a hybrid work environment in Toronto or Ottawa. You will be pivotal in maintaining customer satisfaction while addressing complex technical challenges.
In this role, you will provide expert-level support for Semperis’ security and identity solutions. You'll gather customer insights that drive product development while ensuring the highest standards of service are met. Your expertise in Active Directory and cloud technologies will be crucial to your success.
Key Responsibilities: • Troubleshoot operational issues to enhance customer satisfaction • Maintain expert knowledge of assigned Semperis products • Track and log support issues within Salesforce CRM • Develop solutions and advise on conflict resolutions • Anticipate customer needs and provide effective recommendations
Requirements: • 2-4 years working in IT or enterprise software support • Strong experience with Active Directory administration • Experience ...
In this role, you will provide expert-level support for Semperis’ security and identity solutions. You'll gather customer insights that drive product development while ensuring the highest standards of service are met. Your expertise in Active Directory and cloud technologies will be crucial to your success.
Key Responsibilities: • Troubleshoot operational issues to enhance customer satisfaction • Maintain expert knowledge of assigned Semperis products • Track and log support issues within Salesforce CRM • Develop solutions and advise on conflict resolutions • Anticipate customer needs and provide effective recommendations
Requirements: • 2-4 years working in IT or enterprise software support • Strong experience with Active Directory administration • Experience ...