Technical Support Engineer _Platform Technologies_Hyderabad_WFO

Full-time Computer Occupations

<p><b>Job Title:</b> Technical Support Engineer Platform Technologies<br /> <b>Location:</b> [Hyderabad / Onsite]</p> <p><b>About the Role:</b><br /> We are looking for a proactive Technical Support Engineer to join our Platform Technology team. You will provide world-class support to platform users and administrators, troubleshoot complex technical issues, and help drive best practices for support services. This role offers hands-on exposure to cloud technologies, ServiceNow products, and SaaS/PaaS platforms while ensuring a high-quality customer experience.</p> <p><b>Key Responsibilities:</b></p> <ul> <li> <p>Provide technical support and resolution for platform issues, ensuring customer satisfaction.</p> </li> <li> <p>Troubleshoot, triage, and provide root cause analysis for ServiceNow and other platform products.</p> </li> <li...