Technical Support Engineer

Pyramid Consulting, Inc

Full-time Other-General
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Location
méxico, méxico, Mexico
Posted
June 27, 2026

Job Description

Job Title: L3 Support

Employment Type: Full-Time

Location: Remote in Mexico


Job Description:

Client is looking for two L3 support candidates who are highly proficient in Python with strong data handling skills.


Required Skills & Qualifications:


- Bachelor’s degree in computer science, Information Technology, or related field.

- 3+ years of experience in L3 support or similar roles.

- Strong proficiency in Python programming and scripting.

- In-depth knowledge of MongoDB.

- Experience with monitoring tools, log analysis, and incident management.

- Familiarity with ETL processes and data streaming concepts.

- Excellent problem-solving and communication skills.

- Ability to work independently and as part of a team.


Preferred:


- Experience with cloud platforms (AWS).

- Know...