Location
quezon city, metro manila, Philippines
Posted
June 04, 2026
Job Description
Technical Support Engineer II
Work Setup: Onsite in Eastwood, Quezon City (QC)
Schedule: Flexible / Shifting schedule
Must HaveRequirements:
- At least 4 years of relevant experience and knowledge in Linux OS is required.
- Prior Enterprise Customer experience, supporting global clients or customers.
- Prior direct experience working for vendors and supporting paying customers.
- Proven hands‑on experience with the networking devices (basic), security devices, and a good grasp of the Linux Operating system
- Stake holder management experience: Global support experience working with internal and external stakeholders is a requirement.
- Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python would be nice to have.
- Excellent communication skills.
Responsibilities:
- Monitor and triage incoming support cases via a shared queue.
- Pr...