Technical Support Engineer

Optym

Full-time IT / Computing / Software
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Location
karnataka, bengaluru, India
Posted
June 05, 2026

Job Description

Location: Whitefield, Bangalore Experience: 3–6 years About Optym Optym is a leading provider of optimization and decision support solutions for transportation and logistics companies worldwide. Our software helps airlines, railroads, trucking companies, and energy companies make complex operational decisions using advanced algorithms, data analytics, and optimization technology. At Optym, engineers work on solving real-world operational problems at scale, building products that combine strong engineering with mathematical and algorithmic thinking. Role Overview We are in pursuit of a Technical Support Engineer for RouteMax product in our Bengaluru office. RouteMax is a real time system for end to end pickup and delivery optimization for trucking companies. You will be responsible for the L1/ L2 application support working in US time zone. You will be expected to troubleshoot production issues and respond to incidents within the defined SLAs. Responsibilities Communicate externally and...