Technical Support Engineer

Intellicus Technologies

fulltime Computer Occupations
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Location
Indore, Madhya Pradesh, India
Posted
June 05, 2026

Job Description

Exp: 1-5 years

Location: Indore


Required Skills:

  • Strong written and verbal communication skills
  • Customer-focused mindset with a commitment to delivering high levels of customer satisfaction
  • Basic understanding of Cloud, Business Intelligence (BI), Operating Systems, and Networking
  • Ability to collaborate within a 24×7 globally distributed team
  • Experience working with international customers (UK/UA regions preferred)
  • Strong analytical and problem-solving skills
  • Ability to handle customer interactions with empathy, professionalism, and clarity


Roles and Responsibilities:

  • Provide technical support to customers, ensuring a positive experience and high levels of customer satisfaction
  • Act as the first point of contact for customers, demonstrating strong customer care and ownership of issues
  • Monitor systems, analyze issues, and perform administrative tasks ...