Technical Support Engineer II

Piper Companies

Full-time Computer Occupations
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Location
Morrisville, North Carolina, United States
Posted
July 21, 2026

Job Description

Piper Companies is seeking a Technical Support Engineer II to join a growing leader in cybersecurity and data analytics, for a hybrid permanent position in Morrisville, NC. The Technical Support Engineer II will serve as a key technical resource, providing advanced support and resolution for security-related issues while collaborating cross-functionally, guiding customers, and strengthening team knowledge and infrastructure.

Responsibilities of the Technical Support Engineer II include:

  • Provide advanced technical support and incident resolution for complex issues related to data security, permissions, and access management
  • Investigate and analyze logs, system events, and user behavior to identify root causes and recommend long-term solutions
  • Collaborate with internal engineering, product, and support teams to escalate critical issues and influence improvements
  • Guide customers through configuration, deploy...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026