Technical support engineer

ZYXEL

Full-time Other-General
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Location
Hsinchu, Taiwan Province, Taiwan
Posted
July 22, 2026

Job Description

Duties and Responsibilities

  • Handling the Tech issues from customer.
  • Conducting product related documents, Solution & Marketing base documents.
  • Conducting the training & education materials. Delivering external training & education.
  • Supporting Sales & regular marketing events.
  • Coordinating and participating product development and activities.
  • Supporting & assisting project on-site debugging & lab testing.

    • Requirements

  • Familiar with TCP/IP, Network Protocols and trouble shooting skills.
  • With International Certification (in IT & Network & Project Management field) is a plus. (CCNA, CCNP, CISSP, PMP, ITIL...)
  • 1 or 2 years or above experience in Network field (Ethernet Switch, Security, Wireless, Home Router, Storage...), above is a plus.
  • With project management relevant experience is a plus.
  • With overseas working relevant e...

    • Job Details

    • Job Type
      Full-time
    • Category
      Other-General
    • Date Posted
      July 22, 2026
    • Application Deadline
      August 31, 2026