Technical Support Engineer

Atlas Copco

Full-time Computer Occupations
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Location
Hemel Hempstead, England, United Kingdom
Posted
July 21, 2026

Job Description

.fit_to_content{width:%;height:auto}Your role

As a Technical Support Engineer, you’ll play a key role in delivering high-quality technical support across the UK. You’ll work closely with both internal teams and external customers, helping to solve problems, improve products, and ensure a seamless experience.

This is a varied role where no two days are the same, you’ll combine technical expertise with communication and problem-solving skills to make a real impact.

  • Providing technical support to customers and internal teams across the UK
  • Responding to technical queries and troubleshooting issues
  • Supporting remote commissioning and updates of Optimizer projects
  • Assisting with spare parts enquiries and delivering related training
  • Monitoring technical support systems, calls, and databases
  • Reviewing and analysing warranty claims and enquiries
  • Investigating product issues and identifying solutions
  • Working closely with prod...