Technical Support Engineer| Ebeam OR High Vacuum

1000 KLA Corporation

Full time Computer Occupations
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Location
Phoenix, Arizona, United States
Posted
July 04, 2026

Job Description

Description

/Preferred Qualifications


Key Responsibilities:


Procedure Validation & Improvement

  • Review and validate technical procedures (e.g., eSL10, eDRX1) on in-house tools prior to production deployment.
  • Ensure clarity, accuracy, and safety prioritization in Issue Correction Requests (ICRs).

    • ICR Lifecycle Ownership

  • Manage the end-to-end lifecycle of ICRs, from submission through resolution.
  • Coordinate tool validation, stakeholder communication, and post-release reviews.

    • ​Escalation Handling & POA Execution

  • Lead technical escalations by identifying root causes and executing structured Plans of Action (POAs).
  • Collaborate with engineering and service teams to ensure timely resolution.

    • Cross-Regional Support & Shift Coverage

  • Participate in Follow-the-Sun (FTS) support programs, including 5x24 or 7x24 coverage models.
  • Ensure seamless h...

    • Job Details

    • Job Type
      Full time
    • Category
      Computer Occupations
    • Date Posted
      July 04, 2026
    • Application Deadline
      August 13, 2026