Technical Support Engineer — AI & Cloud Apps

Softgic S.

Full-time Asistencia
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Location
workfromhome, workfromhome, Colombia
Posted
June 07, 2026

Job Description

Softgic S. in Colombia is seeking Technical Support Agents to provide exceptional customer support and technical assistance. Ideal candidates will have 3-4 years of experience in technical support and excellent written communication skills in English. Applicants should be familiar with support tools such as JIRA and Zendesk, and have experience with cloud-based web applications. This role involves working across different time zones and providing support in evolving technology environments.
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