Technical Support Engineer (After-Sales)

Full-time Other-General

Hybrid – Required to visit client sites when needed and work remotely for the remaining time.

Employment Type

Third-party contract

Overview

We are looking for a Technical Support Engineer (After-Sales) with strong experience in cloud infrastructure and Kubernetes technologies. The ideal candidate will have hands‑on expertise in infrastructure, Kubernetes (K8s), OpenShift (OCP), networking, storage, monitoring, logging, and automation.

This role is responsible for providing technical support, implementation guidance, customer training, and post‑sales solutions while acting as the primary technical liaison between customers and internal teams.

Key Responsibilities

• Provide technical support, implementation guidance, and product training to customers during product evaluation and deployment.
• Troubleshoot and resolve technical issues while serving as the primary technical point of contact for customers.
• Par...