Technical Support - End User Support

Full-time Technical Support & Administration

We have an exciting opportunity for a customer‑focused ICT Support Technician to provide in‑person support to our wider business and assist with project and improvement initiatives.

This role is ideal for someone at a stage who enjoys being hands‑on, solving technical issues, and supporting users onsite. You’ll be responsible for resolving a wide range of day‑to‑day ICT incidents and requests, while helping ensure our systems and services are running reliably for our staff.

You’ll work closely with an experienced and supportive ICT team that values collaboration, knowledge‑sharing, and delivering great customer service. This role offers a strong opportunity to grow your technical skills, build confidence in enterprise environments, and contribute to continuous improvement—without losing sight of what matters most: helping people.

On a day‑to‑day basis, you’ll provide hardware and software support for end users and assist with standard changes, upgrades, an...