Technical Support Consultant

Altera Digital Health (India) LLP

Full-time Other-General
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Location
pune, maharashtra, India
Posted
July 23, 2026

Job Description

Overview  

Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email). Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.

This is a Remote role.

  • Demonstrated experience in writing and executing complex SQL and T-SQL queries using Microsoft SQL Server. 
  • Basic understanding of Microsoft Windows Server administration and troubleshooting. 
  • Experience supporting international clients across multiple regions and time zones. 
  • Proven ability to provide high-quality application and product support in complex customer environments. 
  • Hands-on experience troubleshooting issues related to Microsoft Windows Server and SQL Server. 
  • Strong software support experience with excellent analytical and troubleshooting skills. 
  • Experience performing issue dia...