Technical Support Consultant

Altera Digital Health (India) LLP

Full-time Computer Occupations
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Location
Mumbai, Maharashtra, India
Posted
July 25, 2026

Job Description

Overviewย 
Provides technical support to clients via the telephone and/or Internet (e.g., instant message, email).
Assesses nature of system or service issues and resolves technical or sophisticated support problems through independent judgment and advanced problem-solving skills.ย 
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This is a Remote role.ย 
* Demonstrated experience in writing and executing complex SQL and T-SQL queries using Microsoft SQL Server.ย ย 
* Basic understanding of Microsoft Windows Server administration and troubleshooting.ย ย 
* Experience supporting international clients across multiple regions and time zones.ย ย 
* Proven ability to provide high-quality application and product support in complex customer environments.ย ย 
* Hands-on experience troubleshooting issues related to Microsoft Windows Server and SQL Server.ย ย 
* Strong software support experience with excellent analytical and troubleshooting ...