Technical Support Consultant in Duncan

DataStream Networks

Full-time Other-General
Apply Now
Location
duncan, bc, Canada
Posted
July 16, 2026

Job Description

Step into a rewarding Technical Consultant position in Duncan, BC, where you provide essential IT support to clients, ensuring their systems are always operational. Focus on both common and complex technical issues to offer exceptional service.
You will bring over five years of experience in IT support, addressing various software and hardware challenges, from setting up Office 365 accounts to performing complex data migrations. Your analytical skills and troubleshooting expertise will be central to managing customer solutions and maintaining satisfaction.
Key Responsibilities:
• Setup and manage Office 365 accounts for clients
• Upgrade laptops by installing SSDs and expanding RAM
• Troubleshoot software vulnerabilities and virus issues
• Migrate domain controllers effectively
• Deliver exceptional customer service and problem resolution
Requirements:
• At least 5 years in IT support roles with Help Desk experience
• Demonstrated customer communication sk...