Technical Support Associate (US Support)

Full-time IT & Technology

## **JOB DESCRIPTION:****Position Summary**Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings a variety of expert viewpoints on new innovations, insights, and impacts that are shaping the future of diagnostics around the world.Abbott Rapid Dx North America, LLC’s Orlando site is part of Global Business Services (GBS) within the Abbott Rapid Diagnostics Division. GBS has a global accountability to deliver an exceptional customer experience and create business value through compliance, standardization and data analytics. The GBS group fosters a collaborative, team focused and winning environment where employees are accountable and encouraged to develop themselves.The **Technical Support Associate** documents complaints and inquiries on product distributed by Abbott ARDx in North and South America. The role provides first Level trouble shooting to end users, distributors and commercial teams via phone, web-...