Location
Newhaven, East Sussex, United Kingdom
Posted
June 17, 2026
Job Description
We are seeking a proactive and hands on Technical Support Assistant based in Newhaven to join a growing team supporting innovative technical dispensing systems across the UK and Ireland.
This is an exciting opportunity for someone who enjoys a varied role combining technical support, customer interaction, and quality management. You will play a key part in supporting customers, resolving issues, and contributing to continuous product improvement.
Key Responsibilities - Technical Support Assistant – Newhaven
* Provide first line technical support to customers across the UK and Ireland
* Deliver product training to customers, ensuring effective use and implementation
* Investigate and resolve field based technical issues in a timely and professional manner
* Support major opportunities and key accounts alongside senior technical colleagues
* Monitor market trends, competitor activity, and product developments
* Assist wi...
This is an exciting opportunity for someone who enjoys a varied role combining technical support, customer interaction, and quality management. You will play a key part in supporting customers, resolving issues, and contributing to continuous product improvement.
Key Responsibilities - Technical Support Assistant – Newhaven
* Provide first line technical support to customers across the UK and Ireland
* Deliver product training to customers, ensuring effective use and implementation
* Investigate and resolve field based technical issues in a timely and professional manner
* Support major opportunities and key accounts alongside senior technical colleagues
* Monitor market trends, competitor activity, and product developments
* Assist wi...