Job Description
Technical Support Analyst (SQL Java) London / WFH to £50k
Are you a bright, ambitious Technical Support Analyst looking for an opportunity to progress your career with continual learning and self development opportunities?
You could be joining a City based FinTech, collaborating with a friendly and upbeat team and gaining valuable knowledge of financial trading systems.
Your role:
As a Technical Support Analyst you will provide 1st and 2nd line support on both web and desktop applications, issues can vary from incorrect configuration, SQL and Java errors within the application to network and infrastructure problems. You'll log, analyse and resolve a range of functional and technical product issues, diagnosing problems and escalating where appropriate. You'll work with clients, managing communication and updates to ensure customer satisfaction.
You'll collaborate within a supportive, small team environment with excellent career opportunitie...