Location
toronto, on, Canada
Posted
July 15, 2026
Job Description
Enhance your career at smartTrade Technologies as a Support Analyst, where you will address technical challenges in the Forex trading platform. Help our clients and teams achieve their goals effectively.
This Toronto position requires investigative skills to manage trading problems and identify software bugs. An understanding of databases and programming will be crucial as you provide architectural support and technical solutions to clients. Engage with clients to ensure their success with our software products and improve their experience through effective communication.
Key Responsibilities:
• Diagnose issues with the Forex Application for clients
• Manage and resolve trading and connectivity issues
• Monitor the performance of the system and services
• Develop both tactical and strategic solutions
• Conduct thorough regression testing of products
Requirements:
• Minimum 2-3 years in a technology or vendor environment
• Knowledge of SQL and Unix Shell/Ba...
This Toronto position requires investigative skills to manage trading problems and identify software bugs. An understanding of databases and programming will be crucial as you provide architectural support and technical solutions to clients. Engage with clients to ensure their success with our software products and improve their experience through effective communication.
Key Responsibilities:
• Diagnose issues with the Forex Application for clients
• Manage and resolve trading and connectivity issues
• Monitor the performance of the system and services
• Develop both tactical and strategic solutions
• Conduct thorough regression testing of products
Requirements:
• Minimum 2-3 years in a technology or vendor environment
• Knowledge of SQL and Unix Shell/Ba...