Location
alton, on, Canada
Posted
July 20, 2026
Job Description
Join Verily Health as a Technical Support Analyst and enhance healthcare technology. Utilize key programming and operational skills to provide outstanding support to clients and stakeholders.
As a Senior Technical Support Analyst, you will tackle complex issues that impact healthcare solutions. Engage with developers and clients to identify problems, manage resolutions, and create support tools. Your expertise will contribute to the technical success of our innovative health platform.
Key Responsibilities:
• Troubleshoot and manage technical customer reported issues
• Guide new client deployments, ensuring full resolution
• Determine root causes through code analysis
• Propose operational improvements for technical efficiency
• Develop support documentation and internal reports
Requirements:
• Bachelor’s in Computer Science, Information Systems, or similar
• 3+ years working with Python and SQL
• Fam...
As a Senior Technical Support Analyst, you will tackle complex issues that impact healthcare solutions. Engage with developers and clients to identify problems, manage resolutions, and create support tools. Your expertise will contribute to the technical success of our innovative health platform.
Key Responsibilities:
• Troubleshoot and manage technical customer reported issues
• Guide new client deployments, ensuring full resolution
• Determine root causes through code analysis
• Propose operational improvements for technical efficiency
• Develop support documentation and internal reports
Requirements:
• Bachelor’s in Computer Science, Information Systems, or similar
• 3+ years working with Python and SQL
• Fam...