Technical Support Analyst at TVO

TVO Ontario Educational Comms. Authority

Full-time IT & Technology
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Location
toronto, on, Canada
Posted
July 19, 2026

Job Description

Elevate TVO's digital initiatives as a Technical Support Analyst. This full-time permanent role involves enhancing user experience with top-notch technical support across various platforms.

As a key player in the Digital and Innovation division, you will ensure seamless technical operations for employees. Responsibilities include maintaining end-user infrastructure for desktops, laptops, and mobile devices while leveraging modern management tools like Microsoft Intune and Jamf. Your expertise in technical support helps drive the adoption of cloud-based technologies and strengthens TVO’s operational standards.

Key Responsibilities:
• Develop and maintain Windows and Mac OS images
• Support mobile device configurations and troubleshooting
• Monitor endpoint compliance and device health
• Diagnose complex hardware and software issues
• Document SOPs and recommend service improvements

Requirements:
• College Diploma...