Technical Support Analyst at Helical Pile Solutions
Helical Pile Solutions
Full-time
IT & Technology
Location
nisku, leduc county, Canada
Posted
July 16, 2026
Job Description
Join Helical Pile Solutions as a Technical Support Analyst in Nisku, AB, where your focus is on providing top-notch assistance for IT inquiries and technical problems. This role emphasizes direct user support and effective issue resolution.
In the Technical Support Analyst position, you will act as the main contact for IT assistance, helping users with desktop and mobile setups. Your role demands strong troubleshooting abilities and customer service skills to facilitate seamless user experiences. Collaborating with the Java team will further enhance your impact on the organization.
Key Responsibilities:
• Serve as primary contact for end-user IT support
• Troubleshoot and resolve various device issues
• Configure and maintain software applications
• Setup new computers, smartphones, and tablets
• Conduct remote support and manage device security
Requirements:
• 5+ years of relevant IT helpdesk experience
•...
In the Technical Support Analyst position, you will act as the main contact for IT assistance, helping users with desktop and mobile setups. Your role demands strong troubleshooting abilities and customer service skills to facilitate seamless user experiences. Collaborating with the Java team will further enhance your impact on the organization.
Key Responsibilities:
• Serve as primary contact for end-user IT support
• Troubleshoot and resolve various device issues
• Configure and maintain software applications
• Setup new computers, smartphones, and tablets
• Conduct remote support and manage device security
Requirements:
• 5+ years of relevant IT helpdesk experience
•...