Location
leeds, england, United-Kingdom
Posted
June 08, 2026
Job Description
What You Will Do
- Technical Support & Maintenance:
- Provide onsite and remote technical assistance and troubleshooting for platform users.
- Perform routine maintenance, POS integration, and issue resolution to enhance platform performance.
- Product Performance:
- Take ownership of platform performance, driving improvements through proactive monitoring and issue identification.
- Customer Engagement:
- Interact with customers to gather feedback, understand needs, and provide training.
- Tailor system settings and deliver technical reports and actionable recommendations.
- Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns.
- Deployment & Monitoring:
- Oversee platform deployment and ensure efficient operation before, during, and after implementation.
- Collect an...