Technical Services Team Lead

Scania Malaysia

Full-time Management & Operations
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Location
kulai, johor, Malaysia
Posted
July 12, 2026

Job Description

Scania Malaysia is seeking a supervisor to lead a team of technical service representatives, applying specialized knowledge and maintaining strong customer relationships. You will liaise with sales and serve as a subject-matter expert for complex queries.

The role emphasizes supervising customer service, handling escalations, ensuring compliance with procedures, and maintaining CRM data to drive customer retention and business development.

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