Technical Services- Representative Lead

Sherwin-Williams

Full-time Engineering
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Location
klang city, selangor, Malaysia
Posted
June 14, 2026

Job Description

Responsibilities

  • Visit customer’s site to observe technical functions such as line running and technical issues.
  • Collect necessary data at the customer site to analyze the actual problem from a technical perspective.
  • Identify root cause under the supervision of the TS manager.
  • Build a good relationship with customers for collaboration.
  • Perform basic lab instrument tests for basic property testing.
  • Rapidly learn additional lab tests under TS manager supervision.
  • Provide day‑to‑day technical support and expertise to customers.
  • Prepare test reports in a timely manner and take minutes during customer visits.
  • Conduct monthly 2P line audits and technical audits of customers’ coating lines as required.

Qualifications

  • Bachelor’s degree in chemicals, packaging, food industry or related field.
  • Preferred: Knowledge/experience in TS, lab for packaging coat...