Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 09, 2026
Job Description
Technical Services Intern
Support both Presales and Delivery Services teams by enhancing documentation quality, streamlining internal processes, and fostering cross‑functional collaboration.
Responsibilities
- Identify recurring project activities and assist in creating templates for Work Breakdown Structures (WBS) including scope, technology categories, cost estimates, and resource mapping.
- Assist in drafting Statements of Work (SOWs) and proposal templates.
- Capture internal handover processes such as P2P (Presales to Post-sales) sessions; maintain version‑controlled documentation for opportunity tracking and Salesforce‑linked projects.
- Document engineer assignment workflows and skill matrix updates.
- Organize and archive project documentation in SharePoint or designated folders.
- Attend internal meetings to capture process updates and decisions; maintain hygiene of documentation library and records of all enga...