Location
ottawa, on, Canada
Posted
June 21, 2026
Job Description
Join HubStar as a Technical Services Engineer, taking on this hands-on role focusing on customer integrations and troubleshooting in a primarily remote capacity within Canada.
This senior position involves direct interaction with clients to resolve complex technical issues while ensuring smooth platform operations and software delivery. Your focus will be on troubleshooting integrations with Microsoft 365 and active systems, alongside monitoring production environments and performance. You'll have a significant impact on customer success through proactive communication and support.
Key Responsibilities:
• Guide customers through technical issues until resolved
• Analyze application performance and configure integration solutions
• Debug various issues across the tech stack
• Maintain health and performance of production systems
• Collaborate with Engineering for long-term fixes
Requirements:
• Strong problem-solving skills in customer-facing roles
• Proven...
This senior position involves direct interaction with clients to resolve complex technical issues while ensuring smooth platform operations and software delivery. Your focus will be on troubleshooting integrations with Microsoft 365 and active systems, alongside monitoring production environments and performance. You'll have a significant impact on customer success through proactive communication and support.
Key Responsibilities:
• Guide customers through technical issues until resolved
• Analyze application performance and configure integration solutions
• Debug various issues across the tech stack
• Maintain health and performance of production systems
• Collaborate with Engineering for long-term fixes
Requirements:
• Strong problem-solving skills in customer-facing roles
• Proven...