Technical Service Representative

Atlantic Lottery

Full-time Information and Record Clerks
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Location
Moncton, New Brunswick, Canada
Posted
March 20, 2026

Job Description

What you'll do

Responsibilities

Technical Services:

  • Troubleshoot, service, repair, and perform preventative maintenance on all Destination and Retail terminals and related equipment, minimizing downtime while meeting Service Level Agreements (SLAs) and performance targets.
  • Complete all terminal moves required within Designated Gaming Areas (DGAs).
  • Policy Enforcement:

  • Escalate and follow up with Video Lottery Territory Managers as required to ensure Retailers comply with Social Responsibility, Responsible Gambling, Government Regulations, Program Compliance, and Site Standards.
  • Adhere to Provincial Gaming Legislation,