Technical Service Head

KR12 Alcon Korea Ltd. Company

Full time Other-General
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Location
Seoul, Seoul, South Korea
Posted
July 23, 2026

Job Description

Alcon are one of Korea โ€˜Top Employerโ€™sโ€™ and are the market leader in eye care globally, helping people see better through advanced surgical and vision care products and if you want to help make a difference then please join us!

  • Manage expenses, budgets and support revenue generation within designated region and country to ensure forecasted financial targets are achieved.
  • Manage customer relations in all service and maintenance matters (service requests, contractual services, emergencies), to ensure customers can operate their Alcon equipment with the highest level of satisfaction.
  • Responsible for the supervision, development, and training of Field Service associates that will carry out the goals and objectives of the service department.ย 
  • Plans service activities ensuring they are executed in line with relevant times and costs.
  • Ensures adequately trained internal resources which extends to external partners and customers product use ...