Technical Service Executive

Sika AG

Full-time IT & Technology
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 14, 2026

Job Description

Job Description

Customer & Project Support

  • Collaborate with R&D and Product Management/Sales/Marketing to guide product development and lifecycle enhancements.
  • Provide and manage seminars, deminars, product demonstrations for customers and internal employees product launches for Building Systems products.
  • Ensure customer complaints are investigated in a prompt and efficient manner and the findings are reported properly.
  • Oversee the delivery of high-quality technical support for clients, consultants, contractors, and internal stakeholders.
  • Provide expert-level input on product selection, specification writing, and site-specific technical recommendations.
  • Manage site trials, performance validation, and the resolution of complex technical challenges at project locations.
  • Evaluate SIKA traded products and benchmark them with products available in the market.
  • Accurate and regular electronic entry of ...