Job Description
Mission Details
β’ Business Development: Support Regional Sales Manager with solution selling into current account base as well as expanding New Business Developments (NBDs). To provide regular Sales Reporting.
β’ Sales Support: Provide technical consultancy such as product recommendations and support machine trials to current/new customers/applications. Conduct competitive analysis to find selling point.
β’ Technical Support: Visit key customers and distributors routinely to understand their requirements and provide them timely technical support.
β’ Product and Application Training: Provide technical training to customers to improve their knowledge of our complete product range and improve their troubleshooting capabilities.
β’ Customer Complaint Handling: Work with customer service, sales, R&D, and QA to resolve customer complaints in a timely manner.
β’ Reporting: Provide detailed technical reports of customer trials/visits and laborat...