Technical Remote Support Trainee

Tetra Pak

Full-time Computer Occupations
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Location
Monte Mor, State of São Paulo, Brazil
Posted
June 06, 2026

Job Description

What you will do


As a Future Talent Remote Support Specialist Associate, you will:

  • Be trained and progressively exposed to the remote resolution of automation and equipment cases via phone, chat, and email, supporting customers and Tetra Pak field teams as your technical capabilities develop;

  • Follow structured learning paths, technical training, and hands on practice to build skills in troubleshooting automation and equipment issues before gradually taking ownership of support cases;

  • Learn how to participate in and contribute to remote troubleshooting sessions alongside senior specialists, including documenting solutions and understanding how customer satisfaction is ensured before cases are closed;

  • Gain exposure to collaboration with field engineers and global competence networks, learning how knowledge is shared and how continuous improvement is driven across regions;

  • Develop an unders...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 06, 2026
    • Application Deadline
      July 16, 2026