Location
alton, on, Canada
Posted
July 09, 2026
Job Description
Explore a dynamic career as a Product Support Representative with NAVBLUE in Waterloo. This full-time role focuses on deploying digital solutions for the aerospace industry, emphasizing customer interaction and problem-solving skills.
As a key technical interface, you will lead deployments of the Mission+ suite, engaging directly with customers. Your responsibilities will involve managing data mapping, conducting user training, and providing top-notch support during in-service phases. Find solutions for complex customer inquiries while working closely with internal teams to enhance overall operational efficiency.
Key Responsibilities:
• Deploy Mission+ Digital Solutions efficiently
• Conduct training sessions for customer stakeholders
• Manage customer requests and follow up on outstanding tickets
• Serve as a liaison between customers and internal teams
• Identify and implement process improvement opportunities
Requi...
As a key technical interface, you will lead deployments of the Mission+ suite, engaging directly with customers. Your responsibilities will involve managing data mapping, conducting user training, and providing top-notch support during in-service phases. Find solutions for complex customer inquiries while working closely with internal teams to enhance overall operational efficiency.
Key Responsibilities:
• Deploy Mission+ Digital Solutions efficiently
• Conduct training sessions for customer stakeholders
• Manage customer requests and follow up on outstanding tickets
• Serve as a liaison between customers and internal teams
• Identify and implement process improvement opportunities
Requi...