Job Description
Job Description
Technical Product Specialist
Department: Sales
Reports To: VP, Sales
Schedule: 7:00 AM - 4:00 PM
Position Overview
The Technical Product Specialist plays a critical role at Western Architectural Openings (Part of MITER Brands) by providing expert technical guidance to both internal teams and external customers. This role delivers remote and onsite troubleshooting, develops solutions for complex product challenges, and enhances the overall customer experience.
In addition, this position contributes to the development of best practices, installation standards, product documentation, and training programs; ensuring our partners and teams are equipped to successfully install, maintain, and service our products. A strong emphasis will be placed on supporting Western's custom architectural solutions.
Key Responsibilities
Deliver training programs to customers, service teams, and sales represe...