Technical Product Analyst

System One

Full-time other-general
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Location
Vienna, VA, United States
Posted
July 15, 2026

Job Description

Job Title: Technical Product Analyst
Type: Contract
Work Model: Remote – offsite

Responsibilities


+ Maintain and enhance ServiceNow platform knowledge, including strong proficiency in CMDB tables and relationships among various CIs

+ Perform data ingestion and data integration to support service management processes

+ Apply ServiceNow CSDM knowledge/experience, focusing on Business Applications, Service Instances, Technology Management Services/Offerings, and Business Capabilities, establishing relationships among various CIs

+ Ensure IT data is structured according to CSDM standards

+ Manage CMDB data within ServiceNow, including CI lifecycle management, change management, and enforcement of policies

+ Develop health dashboards and identify stale or orphaned data in the CMDB

+ Support governance and compliance activities by collaborating with CI owners and auditors


Requirements