Technical Oversight - Processing

Full-time Engineering

About the Company

Pylon is a vertically integrated mortgage platform that turns origination into a single API. Backed by prominent investors like Peter Thiel and Conversion Capital, Pylon is building the automated infrastructure for America’s mortgage market.

Responsibilities

• Act as an operational point of contact for originating customers, owning issue resolution from identification through closure
• Guide customers through the full loan lifecycle, providing direction on requirements, timelines, and disclosures
• Own the operational health of assigned loans to ensure files progress on schedule and close on time
• Independently evaluate loan scenarios to identify potential structural, disclosure, or compliance risks
• Partner with underwriting, processing, and closing teams to ensure clean handoffs
• Collaborate with Product and Engineering to define requirements and improve automation based on real-world mortgage i...