Location
regina, sk, Canada
Posted
June 17, 2026
Job Description
Enhance agricultural machinery expertise with Brandt as a Technical Machine Specialist in Regina. Drive product resolution, improve technician training, and streamline communication throughout the service network.
In this critical role, you'll manage technical assistance requests from Brandt Service teams using the Case Contact Management System. You'll collaborate closely with Service Managers and Technicians to identify and solve machine problems efficiently. With your skills, you will help reduce costs and downtime for customers while maintaining up-to-date technical knowledge.
Key Responsibilities: • Manage technical assistance through CCMS effectively • Document all relevant CCMS case details thoroughly • Coordinate support cases between Technicians and John Deere • Identify emerging quality concerns for resolution • Assist in evaluating training needs for technicians
Requirements: • Red seal heavy-duty technician certificate or equivalent • Minimum 5 ye...
In this critical role, you'll manage technical assistance requests from Brandt Service teams using the Case Contact Management System. You'll collaborate closely with Service Managers and Technicians to identify and solve machine problems efficiently. With your skills, you will help reduce costs and downtime for customers while maintaining up-to-date technical knowledge.
Key Responsibilities: • Manage technical assistance through CCMS effectively • Document all relevant CCMS case details thoroughly • Coordinate support cases between Technicians and John Deere • Identify emerging quality concerns for resolution • Assist in evaluating training needs for technicians
Requirements: • Red seal heavy-duty technician certificate or equivalent • Minimum 5 ye...