Location
calgary, ab, Canada
Posted
July 20, 2026
Job Description
Elevate platform engineering at Krux as the Technical Lead, focusing on SaaS product reliability and cross-team collaboration. This role drives strategic improvements while managing a dedicated engineering team.
In this critical position, you will provide technical direction for a team comprised of DevOps specialists and QA engineers. Your responsibilities include ensuring production health, enhancing incident management, and fostering communication with product and customer success stakeholders. Your leadership will promote a culture of collaboration and continuous improvement, directly impacting our platform’s performance.
Key Responsibilities:
• Develop a high-performing cross-functional platform team
• Lead monitoring, observability, and incident resolution efforts
• Drive bug triage processes and define reliability metrics
• Facilitate communication of technical incidents into business updates
• Support scalable CI/CD strategies and quality assurance integrati...
In this critical position, you will provide technical direction for a team comprised of DevOps specialists and QA engineers. Your responsibilities include ensuring production health, enhancing incident management, and fostering communication with product and customer success stakeholders. Your leadership will promote a culture of collaboration and continuous improvement, directly impacting our platform’s performance.
Key Responsibilities:
• Develop a high-performing cross-functional platform team
• Lead monitoring, observability, and incident resolution efforts
• Drive bug triage processes and define reliability metrics
• Facilitate communication of technical incidents into business updates
• Support scalable CI/CD strategies and quality assurance integrati...