Job Description
About the Role
NEC Darwin is seeking a Technical Delivery Manager to lead our System Engineering and Architectural team in delivering high-quality operational and project-based services for government clients. In this role, you will oversee the management of Windows servers, databases, and critical Microsoft server products such as Exchange and Active Directory.
Additionally, you will be responsible for providing architectural direction, detailed reporting for informed decision-making, and ensuring high availability of ICT infrastructure. Your leadership will ensure that service levels are met, operational processes are effective, and customer satisfaction remains a top priority.
Skills & Experience
Proven experience in team leadership, customer service, and project management.
Minimum 5 years of experience in server support and troubleshooting within a relevant technical stream.
<...