Location
boucherville, montérégie, Canada
Posted
July 16, 2026
Job Description
Join TelcoBridges as a Technical Customer Support Engineer in Boucherville, QC. Engage directly with customers to troubleshoot technical challenges, offering solutions in telecommunications environments.
This position at TelcoBridges involves interfacing with clients to identify and resolve issues with our telecom products. Your role will include documenting technical problems, conducting onsite training, and providing support for VoIP gateways and SBC technologies. Flexibility in scheduling will support around-the-clock client needs.
Key Responsibilities:
• Diagnose and resolve customer technical inquiries
• Document issues for internal R&D use
• Conduct on-site trainings and support deployments
• Develop routing scripts using Ruby
• Assist in providing 24/7 technical support when required
Requirements:
• Degree in Electrical/Electronics/Computer Engineering
• Preferred 1-3 years in Telecommunications or ...
This position at TelcoBridges involves interfacing with clients to identify and resolve issues with our telecom products. Your role will include documenting technical problems, conducting onsite training, and providing support for VoIP gateways and SBC technologies. Flexibility in scheduling will support around-the-clock client needs.
Key Responsibilities:
• Diagnose and resolve customer technical inquiries
• Document issues for internal R&D use
• Conduct on-site trainings and support deployments
• Develop routing scripts using Ruby
• Assist in providing 24/7 technical support when required
Requirements:
• Degree in Electrical/Electronics/Computer Engineering
• Preferred 1-3 years in Telecommunications or ...