Location
Madrid, Community of Madrid, Spain
Posted
July 26, 2026
Job Description
About this role
The Challenge
As a Technical Customer Success Engineer within the Partner Success team, you’ll play a key role as the first technical point of contact for our partners, supporting them in their day-to-day work with Jotelulu and helping them move forward in a fast, clear, and effective way. Your mission will be to quickly understand their technical and business context, respond to their needs, and directly contribute to improving their experience, driving their growth, and strengthening their relationship with the platform.
You’ll be part of a team that is on the front line of partner relationships, combining direct support, technical expertise, and a consultative approach. You’ll be a key point of contact for handling calls, resolving functional and technical questions, and guiding partners through both problem resolution and the implementation of solu...