Location
chapinero, sucre, Colombia
Posted
July 09, 2026
Job Description
Avertra is seeking a Customer Success Analyst to translate business needs into product development requirements and maintain documentation. You will provide direct technical support, troubleshoot across platforms, manage tickets, and collaborate with teams to improve service delivery.
You will work with cross-functional teams to ensure timely resolutions, maintain customer relationships, and contribute to enterprise SaaS projects in a dynamic environment.
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