Technical Customer Service Administrator

Kirkland Associates

Permanent Information and Record Clerks
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Location
Matlock, England, United Kingdom
Posted
July 11, 2026

Job Description

Job Description

We’re looking for someone to support a busy operations team by handling customer requests, coordinating engineers, and keeping records up to date. The role involves working with customers and internal teams to make sure jobs are logged, scheduled, and completed properly. This role would suit someone from a engineering or manufacturing admin/ customer service background.

The Role:
  • Take customer calls and emails about requests
  • Send out quotations for repairs
  • Help organise schedules and daily workload
  • Keep systems and records accurate and up to date
  • Monitor inboxes and respond to requests
  • Deal with basic queries 
    • The Candidate:
  • Experience in admin, coordination, or technical customer support
  • Experience in the engineering/ manufacturing industry
  • Good communication skills
  • Organised and able to manage a busy workload
  • Accurate with data ent...

    • Job Details

    • Job Type
      Permanent
    • Category
      Information and Record Clerks
    • Date Posted
      July 11, 2026
    • Application Deadline
      August 20, 2026